Got questions? We’ve got answers. Below you’ll find everything you need to know about booking your stay, our cancellation policy, pets, amenities, and more. And if you’re a homeowner curious about our property management services, we’ve included answers for you too.
Airbnb charges guests an extra 14% in booking fees on top of cleaning fees and taxes. Booking directly with Blue Maple means no service fees, our best-rate guarantee, and direct access to a local host who knows the property inside and out.
Cancel more than 14 days before check-in for a full refund minus a 3% credit card processing fee. Cancel 7 to 14 days before check-in for a 50% refund minus the processing fee. Cancellations within 7 days of check-in are non-refundable. This applies even for weather, illness, or travel delays outside our control.
Standard check-in is after 4:00 PM and check-out is before 10:00 AM, though exact times can vary slightly by property. You’ll find them listed on each cabin’s page.
Many of our West Virginia and Virginia cabins welcome pets, but not all of them. Each property page specifies whether pets are allowed, how many, and any size or breed considerations, so be sure to check before booking.
Yes, in our pet-friendly cabins dogs are welcome both inside and out. We just ask that you bring a crate or dog bed if your pet usually sleeps on furniture, and avoid leaving them unattended indoors for long periods.
It varies by cabin, but many include a private hot tub, fire pit, fast WiFi, propane grill, fully equipped kitchen, and indoor/outdoor games. Full details are listed on each property page.
Everything from cozy glamping domes and tiny cabins to spacious homes for large groups, including dog-friendly stays, hot tub getaways, family-friendly cabins, romantic retreats, and properties on or near the water.
Across West Virginia and the Shenandoah Valley of Virginia, including Berkeley Springs, Harpers Ferry, Lost River, Greater Winchester, and Bryce Resort, all within about 1 to 2 hours of Washington, D.C. and Baltimore.
Yes. We manage vacation rental cabins and cottages throughout the WV eastern panhandle and Virginia’s Shenandoah Valley, and we can typically get a new property listed and generating revenue in under 4 weeks.
Our management fee is 25% of rental revenue, below the typical 20 to 35% range in our markets. We don’t charge a management fee on guest-paid cleaning fees, booking fees, or taxes; some property managers do, and we don’t think that’s fair to owners.
